Common
FAQs
At Del-Tec, we are proud to supply a wide variety of materials, from plastic corrugate and polyethylene foam to cross link foam (XLPE) and polyurethane foam (PU). We can provide any shape or size to offer you a unique solution to any packaging needs.
What types of foam materials do you offer?
At Del-Tec, we stock a broad range of premium foams including cross-linked polyethylene (XLPE), extruded and laminated polyethylene, expanded (beaded) polyethylene and polypropylene (EPE and EPP), polyurethane (PU), expanded polystyrene (EPS), and specialty grades such as anti-static, fire retardant, mil spec, and conductive foam. You can review all foam options under Materials → Foam on our site.
Do you provide custom foam fabrication services?
At Del-Tec, we are proud to supply a wide variety of materials, from plastic corrugate and polyethylaene foam to cross link foam (XLPE) and polyurethane foam (PU). We can provide any shape or size to offer you a unique solution to any packaging needs.
What industries do you serve with your foam products?
We support diverse markets—including automotive, aerospace, defense, electronics, medical, consumer, industrial, construction, marine, and more. Details are in our Industries section.
Where are your manufacturing facilities located?
Our headquarters and primary manufacturing facility are in Greer, South Carolina. You can find our full address under Contact Us.
How can I contact your customer service team?
You can reach us by phone at (864) 288-7390 or email sales@Del-Tec.com. For web inquiries, please use the Contact Us form.
What is the difference between open-cell and closed-cell foam?
Open-cell foams are softer and breathable, ideal for cushioning and acoustic absorption; closed-cell foams are denser, water-resistant, and better for impact protection. Learn more under Materials → Foam.
Can you explain the properties of polyethylene foam?
Polyethylene foam offers excellent shock absorption, moisture resistance, and chemical stability, making it a workhorse for protective packaging. See Materials → Foam → Polyethylene Foam for full specs.
Do you offer anti-static or conductive foam options?
Yes, we carry anti-static and conductive foams engineered to dissipate electrostatic discharge, critical for electronics packaging. Details are in Materials → Foam → Specialty Foams.
What are the benefits of using cross-linked polyethylene foam?
Cross-linked PE foam features closed-cell structure for superior durability, chemical resistance, and consistent cushioning—perfect for heavy-duty or returnable packaging. See Materials → Foam → Cross-Linked Polyethylene.
Are your foam products recyclable or environmentally friendly?
Many of our foams are recyclable and able to be used in materials with recycled content; we also offer closed-loop recycling programs and eco-friendly formulations. For our sustainability initiatives, visit About Us → Certifications & Compliance.
Can you assist with designing custom foam inserts for my product?
Yes—our Design & Engineering team works with you to develop 3D-modeled prototypes and final designs that balance form, function, and cost. Explore Capabilities → Design & Engineering.
What information do I need to provide for a custom foam solution?
We typically need your product’s dimensions, weight, fragility level, and any special requirements (e.g., ESD protection, temperature). Submit these via our Request Quote form for a fast turnaround.
Do you offer prototyping services before full-scale production?
Absolutely—our Capabilities → Prototyping service allows you to validate designs and fit before committing to production volumes.
What is the typical lead time for custom foam projects?
Lead times vary by complexity and order size but typically range from 1–4 weeks. Please contact us for a precise schedule via Contact Us.
Can you accommodate specific color or branding requirements in foam products?
Yes—we offer colored foams and can apply custom labels or printing for brand identification. Refer to Resources → Technical Datasheets for available color options.
How do I place an order for custom foam products?
Use our Request Quote button or contact your sales representative directly. Once a PO has been issued, we will schedule production and confirm your order.
What are your minimum order quantities?
MOQ depends on the material and fabrication method. Our minimum order value is $150. For details, please inquire through Contact Us.
Do you offer bulk pricing or volume discounts?
Yes—volume pricing is available and discounts vary by item and quantity; please request a custom quote from our sales team. For details, please inquire through Contact Us.
What shipping options are available for foam products?
We ship via major carriers (FTL, LTL, UPS, FedEx, etc) and can arrange expedited or JIT deliveries through our Just-In-Time Delivery service. See Capabilities → Services.
Can you ship internationally?
Yes—we support global shipments. Duties, taxes, and transport costs are quoted upon order confirmation. Contact us for specifics.
Are your foam products compliant with industry standards?
Our materials meet ASTM, MIL-SPEC, and FDA (where applicable) standards. Full material specs can be found under Resources → Technical Data Sheets
Do you have quality control measures in place during manufacturing?
Yes—we maintain QA protocols, including incoming material inspection, design auditing, in-process fabricating checks, and final audits. Learn more in Capabilities → Quality Assurance.
Can you provide technical (TDS) and material safety data sheets (MSDS) for your foam materials?
TDS and MSDS are available for download in Resources → Technical Datasheets next to each material type.
Do your products meet military or aerospace specifications if required?
Yes—we supply MIL-SPEC and aerospace-qualified foams and plastics. Specifications and certifications can be found under Industries → Government & Defense and Industries → Aerospace.
Do you offer additional packaging materials like corrugated boxes or plastic containers?
We can support custom corrugated, folding-box, and plastic tote projects. Explore Products → Expendable Packaging → Plastic & Paper and Products → Returnable Packaging → Plastic Boxes & Totes.
Can you provide assembly or kitting services along with foam fabrication?
Yes—our Capabilities → Assembly & Kitting team can consolidate, label, and kit your components for streamlined production or shipping.